So I bet a few of you have been wondering how to forward emails automatically from your exchange email to other email addresses both internally or externally. For example if my exchange email is risharde@domain.com and I want to forward this to risharde2@domain.com AND to risharde@gmail.com then the following method I am about to explain will work.
Firstly, in order for you to forward to an external email address, Exchange 2007 Graphical User Interface must see the email address as a "Mail Contact". Thus, you need to go to "Recipient Configuration" and create a new Mail Contact.
Secondly, you need to create a distribution list and add the Mail Contact you created to this distribution list - you can add other email addresses here that you want to get the forwarded emails.
Thirdly, go to the User Mailbox and in the Delivery Options, set it to forward to the distribution list.
This means that any email sent to risharde@domain.com will also be forwarded to email addresses in the distribution list you created.
Good luck!